Nondiscrimination Statement

Hosparus Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Hosparus Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

It is Hosparus Health’s policy to provide an interpreter to assist in communicating with patients who have significant hearing loss or who cannot speak, read, write or understand the English language at a level that permits them to interact effectively with our staff. We will provide all vital documents in the requested primary language. These services will be provided free of charge. If you need these services, please contact us at 800-264-0521.

If you believe that we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, please let us know. You have the right to file a grievance also known as a complaint. If you need to file a complaint please contact: our Senior Director of Quality and Patient Safety. You can file a grievance in person or by mail, fax, or email. If by mail please send to Hosparus Health, 3532 Ephraim McDowell Drive, Louisville KY 40205; or call Telephone number: 1-800-264-0521 (Dial 7-1-1 or TTY number 1-800-648-6056); Fax 502-719-4215; or Email: complianceofficer@hosparus.org. If you need help filing a grievance, we are available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 or 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Nondiscrimination Notice

English
ATTENTION: If you do not speak English, language assistance services, free of charge, are available to you. Call 1-800-264-0521 (TTY: 711 or 1-800-648-6056).

Español (Spanish) :
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-264-0521 (TTY: 711 or 1-800-648-6056).

繁體中文 (Chinese):
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-264-0521 (TTY: 711 or 1-800-648-6056).

Deutsch (German):
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-264-0521 (TTY: 711 or 1-800-648-6056).

Tiếng Việt (Vietnamese):
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-264-0521 (TTY: 711 or 1-800-648-6056).

عربية (Arabic):
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 18002640521
(رقم هاتف الصم والبكم: 711).

Srpsko-hrvatski (Serbo-Croatian):
OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-800-264-0521 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 711 or 1-800-648-6056).

日本語 (Japanese)
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-800-264-0521(TTY: 711 or 1-800-648-6056)まで、お電話にてご連絡ください。

Français (French):
Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-800-264-0521 (ATS : 711 or 1-800-648-6056).

한국어 (Korean):
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-264-0521 (TTY: 711 or 1-800-648-6056)번으로 전화해 주십시오.

Deitsch (Pennsylvania Dutch):
Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-800-264-0521 (TTY: 711 or 1-800-648-6056).

नेपाली (Nepali):
ध्यान दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 1-800-264-0521 (टिटिवाइ: 711 or 1-800-648-6056) ।

*Cushite/ Oroomiffa (Oromo):
XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 1-800-264-0521 (TTY: 711 or 1-800-648-6056).

Русский (Russian):
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-264-0521 (телетайп: 711 or 1-800-648-6056).

Tagalog (Tagalog – Filipino):
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-264-0521 (TTY: 711 or 1-800-648-6056).

Ikirundi (Bantu – Kirundi):
ICITONDERWA: Nimba uvuga Ikirundi, uzohabwa serivisi zo gufasha mu ndimi, ku buntu. Woterefona 1-800-264-0521 (TTY: 711 or 1-800-648-6056).

हिंदी (Hindi)
સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-800-264-0521 (TTY: 1-800-648-6056).

ਪੰਜਾਬੀ (Punjabi)
ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ। 1-800-264-0521 (TTY: 1-800-648-6056) 'ਤੇ ਕਾਲ ਕਰੋ।

Nederlands (Dutch)
AANDACHT: Als u nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige diensten. Bel 1-800-264-0521 (TTY: 1-800-648-6056).

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